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Personalised Cremation Urns - Quality Urns at the Best Prices
About Us Personalised Cremation Urns are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Personalised Cremation Urns
Unit 1 Princess Works Princess Street Sheffield S4 7UU United Kingdom
Phone: 0845 6045524
Fax: 0845 6018369
Email: sales [at] personalised-cremation-urns [dot] com
My VAT Registration Number GB 842706037
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Making A Purchase Making a purchase could not be easier. Just browse through the sections or use the search tool to find the award of your choice.
Click the engraving check box and fill in your details if you wish to have your item engraved.
Click the 'Add to Basket' button to add the item to your shopping basket. To review the items you have selected or to make alterations click the 'basket' link at the top of each page.
After you have finished your selection(s), click on the 'Checkout' link and you will be asked for a few details that we need to be able to satisfy the order.
Once you have finished your order you will be sent an email confirming your purchase along with an order number. Please quote the last four digits of the order number in any correspondence.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling * * UK ORDERS * *
Carriage charges are typicaly £6.95
Highlands and Isles are slightly more.
** Please note that a signature is required on delivery of all orders, and orders will be returned if not signed for. You will incure an additional charge for the resending of all orders **
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Delivery Schedule Delivery Schedule
UK delivery time - 5-7 working days
Otherwise the following working day
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| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges 15% VAT is included within the price. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 6045524 (International +44 0845 6045524) or fax us on 0845 6018369 or write to us at Unit 1 Princess Works Princess Street Sheffield S4 7UU United Kingdom |
Privacy Policy Personalised Cremation Urns do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy
We make every effort to ensure your order is correct. If you are not completely satisifed with your item return your order to us for a refund or replacement. We will return the cost of any item sent back to us.
If your order arrives damaged please contact us immediately for us to effectively deal with it, call us on 0845 604 5524 for a fast professional response.
We have been in business for many years with a near perfect quality record, and we realise problems do occur. We value your custom and welcome your feedback.
Please return any goods to us within 7 days for a full refund. Any items arriving after 7 days will not be refunded.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
Personalised Cremation Urns - All images and content copyright 2009 |
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